Platform
From Head Office standard to store-level proof.
Ten connected engines turn the standards you set into assigned work, live evidence, verified accountability and a permanent record — so you can see what was done, who did it, and where standards are drifting.
Interactive preview
Estate overview
Today · 5 sites · Last 7 days
Team work is getting done — management accountability is not. Inspecting Ilford (London East): Team execution 98% vs. Manager integrity 52%.
| Store (click row) | Team execution | Manager integrity | Closing | Evidence | Attention |
|---|---|---|---|---|---|
Ilford London East | 98% | 52% | 86% | 5 to review | Visit priority |
Manchester Arndale North West | 96% | 58% | 88% | 3 to review | Review |
Birmingham Midlands | 97% | 74% | 93% | 2 to review | Stable |
Leeds North East | 95% | 47% | 82% | 3 to review | Visit priority |
Preston North West | 99% | 72% | 96% | 1 to review | Stable |
Architecture
Ten engines. One operational record.
Each engine does one job well and writes to the same event ledger, so outcomes connect all the way back to evidence.
01.
Organisation & Access
Regions, stores, departments and roles with strict scope.
Everyone sees exactly what they are responsible for.
02.
Task & Programme Execution
Versioned programmes, templates and station assignments.
Standards reach the shift floor unchanged.
03.
Accountability & Delegation
Accountable owner and executor recorded on every task.
Delegation never erases responsibility.
04.
Identity & Presence Integrity
Individual identities, passkey step-up, store challenge.
Critical actions are done by the right person, on site.
05.
Evidence & Media Lifecycle
Controlled live capture, versioning and tiered retention.
Credible proof without permanent media cost.
06.
Audit & Continuous Assurance
Tasks mapped to controls, random sampling, remote review.
The audit builds every day, not once a quarter.
07.
Exceptions, Corrective Actions & Escalations
Owned fixes with deadlines and automatic escalation.
Drift gets corrected, not just recorded.
08.
Performance, Rankings & Recognition
Rate-based, role-fair scoring from verified work.
Recognition people trust.
09.
Governance & Versioning
Approved templates, locked scoring, change history.
Every score traces to the standard that produced it.
10.
Immutable Event Ledger
Append-only history of every operational event.
A permanent record nobody can quietly rewrite.
How it works
From policy to proof, in six steps.
Set standard
Head Office publishes versioned standards, programmes and evidence policies.
Assign accountability
Every task has a named accountable owner and, where delegated, a named executor.
Execute with live evidence
Camera-only capture with server time, linked to the task and session.
Verify identity & presence
Passkey step-up and a rotating store challenge on critical actions.
Audit continuously
Daily evidence maps to audit controls. HO samples remotely.
Correct drift
Failures become owned corrective actions with deadlines and escalation.
Programs & assignments
Programmes from Head Office. Assignments in minutes.
Head Office publishes versioned programmes and approved templates. Managers assign station work in bulk, and evidence rules travel with every task.
Bulk assign station · Dessert station
Template: Dessert Station Close v3 · due 22:15Clean waffle machine
Clean crepe plate
Fridge handles
Sweep / mop
Final station overview
Manager verificationEvidence rules inherited from template.
Execution & assignments
Bulk assign a whole station's close from one panel — the final station overview stays with the manager for verification.
Execution & assignments →Daily station closing
Every station closed and evidenced, every night.
Tonight's Closing shows each station's progress, evidence and review status in one place — then the manager completes the Final Closing Walk personally.
Tonight's Closing
Ilford · Sat 26 Sep · Close 22:30
Final Closing Walk
Manager onlyCannot be assigned to staff. Accountable: Priya Shah.
- 1
All stations submitted
3 of 5 stations complete
- 2
Walk each station with live capture
Camera only · server time
- 3
Fresh identity verification
Passkey / device biometric
- 4
Rotating store challenge
Code shown on store device · 4 8 1 7
Unlocks when all stations submit (click stations to test)
Live evidence
Proof captured while the work happens.
Camera-only capture where policy requires it, server time, before/after locks and session linkage. Retakes are versioned, never overwritten.
Clean waffle machine
Live beforeWaffle station · Amara Osei
Due 22:15 · Assigned by Priya S.
Evidence policy (locked)
- · Live before + after · camera only
- · 5-point station checklist
Accountable: Priya Shah · Executor: Amara Osei
Task → live before → start → checklist → live after → submit → review.
Each capture is locked when taken and linked to the session.
Live evidence →Manager integrity
Manager accountability, measured on its own.
Personal duties, review quality, delegation and closing integrity build a manager profile that team performance can't mask.
Priya Shah
Store Manager · Ilford
Integrity
61%
Flagged: 14 submissions approved in under 60 seconds on Thu night.
Verified accountability events
142 Last 30 days
- Verified
Final Closing Walk
Passkey + store challenge · 22:38
- Not personal
Opening presence
Confirmed by staff device · 07:14
- Review
14 approvals in 60s
Review quality signal
Signals, not accusations.
Patterns prompt a conversation and a review. They are never an automatic verdict — and managers see their own profile, so there are no surprises.
Manager accountability →Continuous audits
Daily execution becomes audit evidence.
Tasks map to audit controls, so the monthly report builds continuously. Head Office samples at random and reviews remotely.
September audit · Ilford
Builds continuously from daily evidence · 26 of 30 days| Daily task | Audit control | Evidence coverage |
|---|---|---|
| Fridge temperatures logged | 3.2 Cold chain | 96% |
| Allergen station reset | 4.1 Allergen control | 91% |
| Closing clean-down | 6.3 Hygiene · equipment | 88% |
| Pest check & sign-off | 2.4 Pest control | 73% |
| Final closing walk | 7.1 Management oversight | 61% |
Random HO sample
12 evidence items drawn this week for remote review.
Visit priority (click to inspect store)
Corrective actions
Failures become owned fixes with deadlines.
Failed checks, rejected evidence and audit gaps create corrective actions with a named owner, due date and escalation path.
| Action | Owner | Due | Status |
|---|---|---|---|
Opening presence not verified on 4 days CA-1042 · Leeds · from Manager integrity | Tom Hughes | Mon 28 Sep | Escalated |
Closing walk without fresh verification CA-1039 · Ilford · from Closing | Priya Shah | Sun 27 Sep | Overdue |
Walk-in fridge door seal damaged CA-1036 · Birmingham · from HO sample | Sofia Marin | Tue 29 Sep | Open |
Allergen station reset evidence unclear CA-1031 · Manchester Arndale · from Evidence review | Daniel Okafor | Wed 30 Sep | Open |
Pest check log gap (1 day) CA-1027 · Preston · from Audit control 2.4 | Hannah Clarke | Closed 24 Sep | Closed · verified |
People performance
Recognition based on verified work.
Rates, not raw volume. Compared within role. Managers can't edit staff scores.
Performance & Rankings
| # | Person | Verified completion | On-time | First-pass | Evidence | Consistency |
|---|---|---|---|---|---|---|
| 1 | AO Amara Osei Ilford | 99% | 97% | 96% | 100% | 95% |
| 2 | RW Ryan Walsh Preston | 98% | 96% | 95% | 99% | 97% |
| 3 | LP Leah Park Ilford | 97% | 94% | 91% | 98% | 93% |
| 4 | CB Chloe Bennett Birmingham | 96% | 95% | 92% | 97% | 90% |
| 5 | LA Lucy Ahmed Leeds | 95% | 90% | 86% | 93% | 88% |
| 6 | JM Jake Morris Ilford | 93% | 89% | 82% | 94% | 86% |
| – | SP Sam Price Manchester Arndale · Below activity threshold | 94% | 92% | 88% | 90% | 84% |
Rates, not raw volume · compared within role · last 7 days · valid exceptions excluded · scores cannot be edited by managers
Governance
Local flexibility. Central scoring.
Closing Standard · version history
Scoring locked- v4.2Live
Added live capture to cold storage check
14 Sep · Head of Standards
Requires live camera proof + probe reading on walk-in chiller.
- v4.1Superseded
Final closing walk requires store challenge
02 Aug · Head of Standards
- v4.0Superseded
Scoring template approved for rankings
11 Jun · Operations Director
Run every site to the same standard.
Start with a focused pilot across 3–5 representative sites. See team execution, manager integrity and evidence quality side by side before you scale.